CallShield is owned and operated by Omni Call Network LLC. This page explains how the service handles your data.
Account details (email, name), call records you send us from your tracking platforms (caller number, publisher, campaign, duration, payout, disposition, recording URL), and the integration credentials you choose to store.
Call data is used only to score calls for fraud signals, produce dispute evidence and display analytics inside your own account. We do not sell your data or share it with other buyers.
When a recording URL is provided, it may be transcribed and analysed to detect coaching or scripted callers. Transcripts are stored with the related call record in your workspace.
Each workspace is isolated; users can only read their own call data. Administrators may view an account in a read-only mode for support, with sensitive keys redacted.
Call records remain available in your account until you delete them or close your account. To request deletion or a copy of your data, email us.
Privacy questions and data requests: info@callshield.sbs
Data controller: Omni Call Network LLC.
© 2026 Omni Call Network LLC. All rights reserved.